Sign up for emergency alerts. Text COVID to 692-692 to join the NYC government text alert system. For text alerts in Spanish, text COVIDESP to 692-692.
Beware of misinformation. Don’t circulate information that doesn’t come from a confirmed response. This includes screenshots of emails or texts claiming to come from CDC or City officials.
Fight stigma. There’s been a spike in hate crimes against Asian Americans. We need to be on guard against racism and stigma, and look out for our neighbors. If you have been harassed, call 311 or file a complaint online.
Sign up for local updates. Sign up for your local councilperson and borough president’s newsletters to get updates about your neighborhood.
Know what services are suspended: Here’s a list of all the city agencies and what services are remote, suspended, or otherwise adjusted.
Work with your neighbors to stop the spread of the virus. Check out our guide to working with your building here.
Request help for yourself and your neighbors. mutualaid.nyc is a hub for different mutual aid efforts. You can request assistance (in the way of food delivery, childcare, eldercare, and more.) They also have links to other resource guides; things like resources for queer and trans people, links to other groups doing similar work, etc.
A lot of smaller neighborhood efforts for mutual aid are happening through Facebook or Google Suite. Find your neighborhood group here!
Free food for pick-up: Any New Yorker can pick up three free meals to-go, no questions asked, at 400 locations around the city. Find a location near you on the Department of Education’s website here.
Food Hub NYC: See what locations in NYC are giving away food, find an open food bank, and more.
There are two emergency loans available from the Small Business Association HDFCs may be eligible for. Funds are limited, so apply as soon as possible
The Economic Injury Disaster Loan is for expenses like mortgage payments, payroll, loan payments, and other necessary expenses.
The Paycheck Protection Program pays for employee payroll and utilities only.
PPP pays for 8 weeks of expenses going forward.
You must apply through an SBA-approved lender. To find an approved lender and begin the application, go to SBA’s website.
The loan is up to 100% forgivable.
There’s some question of whether or not HDFCs are eligible. UHAB encourages HDFCs to apply regardless. See our FAQ for more details.
Read our guide to the loans here for more information about the differences between them and how to apply.
Sick leave and job protection: Your employer is mandated to offer you job protection and, in some cases, sick leave. More information here.
Emergency loans: The Hebrew Free Loan Society has emergency loans between $2,000 and $5,000 for those affected by COVID-19.
Unemployment and Benefits: Check NYC’s COVID-19 Services and Resources page for updated information about public assistance. Additional benefits are available in light of COVID-19.
The seven-day waiting period for unemployment benefits is waived! Info about filing is here.
Here’s a guide to changes to benefits on the federal, state, and local level.
Access HRA is a tool to access benefits without making a trip to an HRA office. For those seeking SNAP benefits or those already in receipt but with a recertification coming due, ACCESS HRA, can be used to submit the application/recertification form and to upload pictures of documents needed for eligibility determinations. For those in receipt of cash assistance benefits, ACCESS HRA can be used to submit requests for special grants and emergency assistance without having to come to a Job Center.
School debt and medical debt: Medical and student debt collection owed to the state of New York is paused for 30 days. (That was announced on March 16th, so debt collection is suspended until April 15th.) Other types of debt owed to the State of New York may also be paused. Learn more here.
Credit card debt: Many banks are offering some type of debt relief to those affected by COVID-19 such as waived fees or deferred payments. Here’s a roundup of what different banks are offering.
Subsidy terminations are suspended
Additional time for anyone with an active voucher
Non-emergency HQS inspections are suspended
Mortgage moratorium: Mortgage payments are waived for 90 days for households experiencing COVID-related hardship.
Eviction moratorium: Evictions are suspended for 90 days across the state.
Taxes: A few tax deadlines have been extended. See this statement for details.
The deadline to file personal income taxes is extended to July 15th.
Penalties are waived for late tax filings with the Department of Finance, such as property tax filings.
The deadline for corporate taxes is extended to April 15th.
Stimulus payments: Every American with a Social Security number will recieve federal stimulus money, called Economic Impact Payment.
Most adults will recieve a one-time payment of $1,200.
You don’t have to sign up or apply in order to get your check. Phone scams are on the rise: beware of calls asking for sensitive information like social security number or bank routing number and do not give anyone your personal information.
If you did not file federal income taxes for 2018 and 2019, you need to enter your information with the IRS here to recieve your Economic Impact Payment.
Social Security: Social security offices are closed to the general public. Stay updated by checking their webpage here, or call (800) 772-1213. Payments to social security beneficiaries will not be affected. Social Security will contact you to reschedule your appointment if you have one. Phone scams are on the rise, so beware of scammers. The agency will never call to tell you that your Social Security number has been suspended or to demand payments or ask for credit card information.
Grocery shopping: Many supermarkets are opening early or prioritizing their regular first hour of opening for senior citizens and the most at-risk. Here’s a list of Senior-friendly grocery stores, with contact information, for Manhattan.
Meal delivery and Senior Centers: Senior centers are currently closed, but the Department for the Aging can help coordinate free meal delivery to your home. You can call Aging Connect at 212-Aging-NYC (212-244-6469) to sign up for home delivery, or email email@example.com.
Get help: If you’re elderly, immunocompromised, or otherwise at risk, it’s safer to stay home! Request someone to deliver groceries or medication here, or by calling 212-479-3337.
Comcast: offering Essentials internet service designed for low-income families free for 60 days for new qualifying customers. Visit https://www.internetessentials.com/ for more information. Call 1-855-8-INTERNET for set up.
Spectrum: house holds with K-12 students can get free Spectrum Wifi for 60 days (including free installation for new customers). Call 1-844-488-8395 for set up.
Wifi hotspots: Here’s a map of free wifi hotspots across the city.
Utilities: Con Edison has temporarily suspended shutoffs for nonpayments. Con Edison workers are only coming to homes by request, for emergencies, or for safety checks.
Petition: Housing advocates are mobilizing to suspend utilities, along with rent and mortgages, for the duration of the crisis. A rent suspension would not apply to HDFC shareholders. Safe housing is a human right – and it’s essential to stop the spread of the virus! Sign the petition here.
iPads for students: The Department of Education is lending out iPads to support remote learning for students. Fill out this survey to get on the list for distribution.
Childcare for essential workers: Essential workers can access childcare through Regional Enrichment Centers. Learn more here.
Grab and Go lunches and breakfasts: Check this webpage for updates about food pickup for kids.
Updates and information: Make an account on mystudent.nyc to get updates on the school system and stay involved in your child’s education.
Activities for kids: This resource guide has lots of activities for kids, and tips for talking to kids about coronavirus.